These Bizzy Terms of Use (referred to as the “Terms of Use”) inform our visitors and registered users (referred to as “you(r)” or similar expressions) of the terms and conditions under which they may access and use our website, application or any other platform (collectively referred to as the “Platform”) through which we provide our services, products and information (collectively referred to as the “Products”).
The Terms of Use should be read together with our Privacy Statement (in which we explain to you what personal data we collect from and about you, and for what purposes) and our Cookie Statement (in which we explain to you how we use cookies on the Platform, and for what purposes). The Terms of Use, the Privacy Statement and the Cookie Statement form a binding agreement between you and our company, and are collectively referred to as the “Terms”.
When you make use of one or more of the Products offered on our Platform, you will be bound by the specific terms and conditions applicable to that specific Product(s) in addition to the Terms.
In an attempt to structure these Terms of Use, they are subdivided as follows:
Part A: General information
Part B: Conditions relating to the use of the Platform
Part C: Conditions relating to the use of the Products
Part D: Conditions specifically relating to the Bizzy CRM Integration
Part E: Important other legal provisions
Part A: General information
1.Who are we and how can you contact us?
1.1.The Platform is operated by Bizzy AI, with address at Dok-Noord 5, 9000 Ghent, Belgium and with company / VAT number (BE) 0770.493.071 (referred to as “Bizzy”, “we”, “us”, “our” or any similar expression).
1.2.You can contact us by e-mail at hello@bizzy.ai or via your usual contact person. For questions specifically about privacy, you can also mail us at privacy@bizzy.ai. See also the “About” section on our Platform. After you have contacted us, we will do everything we can to follow up on your request quickly.
2.Applicability of the Terms
2.1.Please read the Terms carefully and make sure you understand them before using the Platform or our Products. The Terms contain important clauses. In the event that you do not understand or agree with the Terms, please refrain from further accessing or using our Platform and/or Products and contact us at the above contact details.
2.2.By using the Platform and/or our Products, you confirm that you have read, understood and accepted the Terms. On some occasions, you will also be asked to explicitly accept the Terms. In doing so, you expressly agree that checking a box counts as your informed, specific, free and full consent such as a signature to agree to contractual documents.
2.3.Where a person accepts the Terms on behalf of a legal entity, that person acknowledges having all legal powers to do so and specifically warrants that it has obtained all necessary consents and approvals to represent and bind that legal entity. This person may be held responsible for any non-compliance with this obligation. From its side, Bizzy's customer shall impose the Terms on its own employees, agents, representatives or other collaborators who are users of the Products and Bizzy's customer shall be fully liable towards Bizzy for any damages, costs, expenses, claims, liabilities or other adverse consequences arising from each of the aforementioned persons' non-compliance with these Terms.
2.4.You can print out a copy of the Terms to keep in your personal file, but you can also view the Terms online whenever you like.
2.5.The contractual arrangements regarding the Products as concluded between Bizzy and its (professional) customers may also be set out in a separate agreement, regardless of its name (e.g. “customer contract”, “quote”, “agreement”, etc.). The present Terms shall always be deemed an integral part of this agreement entered into between Bizzy and the customer. In the event of any inconsistency, but always limited to the extent of such inconsistency, between the terms of such customer contract and the present Terms, the former shall prevail over the Terms; otherwise, the present Terms shall continue to apply in full and in their entirety.
3.Services and Products offered on the Platform
3.1.The content on the Platform is intended to inform you in a simple, quick and accessible manner about persons, companies, authorities and other legal entities about which you are seeking information. It concerns information that has already been made publicly available by other third parties, or information based thereon.
3.2.Your use of the Platform includes (where relevant depending on the functionalities offered on each Platform) accessing and browsing the Platform, searching and consulting the above information, clicking on third party links, registering as a user, subscribing to our newsletter and any other form of use as offered on the Platform.
Part B: Conditions relating to the use of the Platform
4.Accessing the Platform
4.1.We offer the possibility to use the Platform as a visitor and to order Products as a user. This right of use is personal, limited (as described in the Terms), non-exclusive, non-transferable and temporary. The right of use is granted to you on the condition of your full compliance with the Terms.
4.2.The Platform is offered in Dutch, French and English. Our communication with you will also be in one of these languages chosen by you. As a user, you can always change your language settings in your personal account.
4.3.You are responsible for taking all technical and other measures to access and use the Platform.
4.4.You are responsible for compliance with these Terms by all persons who use your internet connection or device to access and use our Platform.
4.5.We do not guarantee that our Platform, or any of its functionalities, will be free from errors or defects.
5.Use of our Platform
5.1.You may use the Platform as a visitor without having created an account and without incurring any fees, but you may also enter into an agreement with us (a subscription agreement) allowing you to make use of our Products in a more comprehensive way. Our plans and the rights associated with them are further explained on our Pricing page.
5.2.Free use of the Platform is intended for non-systematic searches for internal use in your organisation or for you personally. It is not permitted to use searches on the Platform commercially.
5.3.The Platform is only intended for professional use. Use as a consumer is not permitted, and you warrant to use the Platform and our Products only in your capacity as a professional and/or for professional purposes. In any event, use is always limited to internal, normal and professional use of the Products for the purposes for which they are intended, to the exclusion of other uses, and always in accordance with the provisions set out in the Terms.
5.4.We offer you the opportunity to register on our Platform by entering the details of one of your online accounts. Your data is processed in line with our Privacy Statement, but please note that the use of your online account is also subject to the terms of third parties (e.g. LinkedIn, Google or Microsoft) applicable to those accounts.
5.5.Your account is personal and confidential. You must notify us immediately at hello@bizzy.ai or through your usual contact person within our organisation of any unauthorised use, loss or other unauthorised disclosure of your account or any other breach of security. We also require you to log out of your account at the end of each session.
5.6.Each account is personal and can only be used by one person. You may therefore, for example, not pass on your account details to others, not even within your organisation nor create a joint account with others that can be accessed/used by multiple users nor attempt to circumvent this restriction in any other way. If we determine that this is the case, or that the above restriction would otherwise be circumvented, we reserve the right to suspend and/or terminate your account and to collect the applicable fees from you. However, you may add team members within your organisation in accordance with the applicable procedure.
5.7.In the event of a company as customer, and unless otherwise agreed in writing, the use of our Platform and our Products is reserved exclusively for the users (registered in accordance with these Terms of Use) of that same company, to the exclusion of any other companies (even if directly or indirectly affiliated) or users
5.8.We reserve the right to deactivate, disable or suspend your account (or all accounts within a company profile) if we believe that these Terms have not been complied with or if we believe that we, you or other users are exposed to a security, commercial or other risk.
6.How to use or not use our Platform
6.1.You may only use our Platform for lawful and authorised purposes. You may not use our Platform:
(a)in violation of laws and regulations applicable to you;
(b)in an unlawful or fraudulent manner;
(c)with the aim of harming or attempting to harm other legal or natural persons and entities or our company in any way;
(d)to probe, scan or test the vulnerability of the Platform or any network connected to the Platform, or to breach the security or authentication measures on the Platform;
(e)to take any action that would cause an unreasonable or disproportionate burden on the infrastructure of the Platform or our systems or networks;
(f)to interfere with the proper functioning or functions of the Platform;
(g)for the purpose of knowingly transmitting data, sending or uploading material containing viruses, Trojan horses, worms, time-bombs, spyware, cancelbots, adware or other malicious programmes or similar computer code designed to impair the operation of any computer software or hardware.
6.2.You also agree to:
(a)not reproduce, duplicate, sublicense, copy, create derivative works from, use for reverse engineering purposes or otherwise use any part of our Platform in violation of the provisions of the Terms, nor to transfer the agreement with us (and/or the usage rights or subscription) to a third party;
(b)not use the Platform to build or maintain a product or service that competes with the Platform;
(c)not to use any manual or automatic device or process to retrieve, index, data mine or screen scrape the information on the Platform, or in any way reproduce or circumvent the navigational structure or presentation of the services offered through the Platform;
(d)not gain unauthorised access to, interfere with, disrupt or damage any part or component of our Platform, any equipment or network on which our Platform is stored or through which it is made available, or any software used in the provision of our Platform.
7.Intellectual Property Rights
7.1.We are the owner or the licensee of all intellectual and/or industrial property rights contained in our Platform (including trademarks) and the underlying programming language. This protection includes our trademarks, our copyrights and our database rights (where and when applicable).
7.2.You will not acquire any rights to our (intellectual) property other than the limited rights of use that are expressly provided for in these Terms. You will also refrain from taking any action that might damage, limit or affect our rights.
7.3.We may further use and commercially exploit any suggestions, feedback or know-how received from customers when offering our Platform and/or Products. We are not liable for any compensation.
8.Links to the Platform and links on the Platform
8.1.In principle, you are free to link to our Platform. Linking to our Platform must always be fair and legal and must not damage our reputation or take advantage of it. In any event, we do not permit links in such a way that they may indicate or suggest any form of association or approval on our part where none exists.
8.2.Through our Platform, we may provide links to third-party platforms and/or content. These links are purely informative and allow you to consult or request information from third parties. Self-evidently, we take no responsibility for the content of such platforms and/or third-party content as we have no control over them. Such links should not be interpreted as an endorsement by us of these linked websites. Please also note that these third party platforms and/or contents may be (and often will be) subject to their own contractual terms (terms of use, privacy terms, etc.); it is your own responsibility to read these third party contractual terms and to check whether you agree with them.
Part C: Conditions relating to the use of the Products
9.Ordering of Products
9.1.You can conclude a paying agreement (or subscription) with our company through the sales channels offered by us. You then choose the plan you have selected, the conditions of which are further described on the Platform or discussed with us.
9.2.We only allow the following people to use our Products:
(a)persons who are at least 18 years old; and
(b)when concluding an agreement on behalf of a company or legal entity, those persons who guarantee to be authorised by that legal entity to lawfully represent it.
9.3.If you do not meet the criteria set out in clause 10.2 you will not be able to enter into an agreement for the use of the Products and our Platform and any successful attempt to circumvent this will result in immediate termination of the agreement. Furthermore, in the event of such an attempt (whether successful or not), we reserve all of our legal rights (including the right to claim damages and block you from further use of the Platform).
9.4.When concluding an agreement with us, you must comply with all applicable laws and regulations that apply to you and we will not be liable or responsible if you act in breach of such laws or regulations.
9.5.In the context of customer management, we will archive the contract we have with you. However, we strongly recommend that you also keep the documentation of an order in your personal of company file.
9.6.It is your obligation, for which you accept full responsibility, to ensure that all information provided during the concluding of the agreement with us is true, complete and accurate. Any errors or changes must be notified to us as soon as possible, in which case we reserve the right to cancel the contract.
9.7.Credits awarded within the agreed subscription formula are only valid for the agreed period (which is annually, unless where otherwise agreed in writing between the parties). Unused credits within that agreed period therefore cannot be accumulated and thus cannot be transferred to a subsequent period (if any).
10.Price and payment
10.1.The applicable fees and prices shall be communicated to the customer before entering into the agreement. The customer accepts the price(s) and acknowledges that he has taken knowledge thereof in advance. The agreed fees and prices include only what is expressly included therein, to the exclusion of any other products, services or other items.
10.2.The agreed prices (and in general, all applicable prices and fees) may be indexed upwards (no price reduction) annually on the anniversary of the agreement, without prior notice, based on the following formula:
New Price = Base Price * (0.2 + 0.8 * (New Index / Initial Index))
For which the following definitions apply:
Base price: prices at the start of the agreement
Initial Index: the “reference wage cost national average” index published by Agoria (Belgium) for the month preceding the signing of the agreement;
New index: the “reference wage cost national average” index published by Agoria (Belgium) of the month preceding the date of indexation.
10.3.In addition to the provisions set out in article 10.2, Bizzy shall also be entitled to adjust its applicable prices and fees at any time. Such adjustments shall only take effect at the time of renewal of the agreement in accordance with article 11.1, and shall always be communicated to the customer before the deadline specified in the latter article. In the absence of any protest against this adjustment, or the termination of the agreement in accordance with article 11, these modified prices will apply as of the renewal of the agreement.
10.4.Payments must always be made in advance and within a period of thirty (30) calendar days as from receipt of our invoice. Payment shall be made for the entire period concerned (in principle, therefore, annually in accordance with the provisions of article 11.1, unless otherwise agreed in writing). Payments are definitive and non-refundable. Access to and use of the Platform is conditional upon your full and timely payment of all applicable fees.
10.5.Any late payment shall be subject to late payment interest at the rate of twelve percent (12%) on the invoice amount plus the increase (see below), which shall apply automatically as from the expiry of the payment term. Furthermore, you will be liable for all additional costs we have to incur to collect the invoice amount, calculated at ten percent (10%) of the invoice amount with a minimum of EUR 200 per unpaid invoice and without prejudice to our right to claim additional costs and damages.
10.6.Any protest against our invoices must reach us within fourteen (14) calendar days of your receipt of the invoice to allow for prompt follow-up. Otherwise, the invoice is deemed to have been irrevocably accepted by you.
10.7.You accept that we have the right to send you our invoices electronically. However, you acknowledge that you are responsible for the proper storage and retention of our (electronic) invoices and for compliance with all other legal requirements relating thereto.
10.8.To the extent permitted by applicable law, you expressly waive your right to apply any right of compensation or set-off.
11.Term and notice
11.1.Unless otherwise agreed between the parties in writing, each paying agreement for the use of a Product is entered into for a period of one (1) year (the “Initial Term”), with annual tacit renewal for the same term (each a “Renewal Term”). If a different initial term is agreed, the agreement will be extended for that same agreed initial term. Renewal shall not occur if the agreement is terminated by either party by explicit notice to the other party at least thirty (30) days prior to the expiration of the Initial Term or the then-current Renewal Term (in the case of the customer: via hello@bizzy.ai or via our customer service / your regular contact). If the customer has created a team, the subscription will be renewed for all team members in the same way.
11.2.Any change to the agreement requested by the customer and which reduces the existing subscription in any way (e.g. by a fewer number of users; fewer number of credits; etc.) can only be requested at the end of the Initial Term or the then current Renewal Term and is subject to an agreement between the parties; the request to this end by the customer must be communicated to Bizzy (via hello@bizzy.ai or via our customer service / your usual contact person) at least thirty (30) days before the expiry of the Initial Term or the then current Renewal Term, failing which the agreement will be renewed at the then current conditions.
11.3.Changes requested by the customer that increase the existing subscription in any way (e.g. by a greater number of users; greater number of credits; etc.) may be requested by the customer at any time and are subject to agreement between the parties. Additional users will, unless otherwise agreed, be charged pro rata for the then remaining term of the current contract, and paid in advance by the customer; these users will be subject to the then-current contract term (and what remains thereof) for that particular customer. Other additional Products (e.g. additional credits) are always charged and paid in advance before delivery.
11.4.We reserve the right to deny you access to the Platform at any time and with immediate effect in the event of breach of the Terms, including lack of timely payment (and this without prejudice to our rights to any additional compensation).
12.Important conditions relating to the use of our Products
12.1.The Platform contains Products (information, reports, materials, links, etc.) that you may view and access on or through the Platform. In doing so, we aim to provide information that may be useful to you. Some of these Products are created and compiled by us, other Products are provided by third parties.
(a)Where we compile the information in our Products ourselves, this will always be done to the best of our ability (obligation of means and not an obligation of result) and based on the information made available to us by public sources. Some of our scores are based on mathematical algorithms and models, which are always subjective assessments based on available information. These algorithms and models are our trade secrets and we are under no obligation to disclose them. Although it is our intention to provide information that is as accurate as possible at all times, you should be aware that this information provided by third parties may be incorrect, incomplete or not up-to-date. We do not and cannot guarantee that this information, and our Products based on it, will always be complete, correct, and up-to-date.
(b)The Products offered by third parties (e.g. links to newspaper articles, content on social media platforms, etc.) are issued under the responsibility of those third parties. We only facilitate access to these Products via the Platform. Therefore, we do not provide any guarantee that this information is complete, correct, and up-to-date.
12.2.The information on the Platform is therefore provided on an “as is” basis. We do not guarantee the reliability, accuracy, completeness or suitability for your particular purpose of this information or our Products. It is your own responsibility to satisfy yourself that the Products meet your objectives or needs.
12.3.Therefore, in view of the above, the information we make available through our Products is only one source of information for you to consider for your specific purposes. It should not be considered legal, financial or other professional advice. Furthermore, you should not use the Products as the only source of information but you must always consult other sources for your specific purposes or decision making processes. The reference to our Products (or any parameters mentioned therein, such as credit rating, scores, etc.) in a commercial context (e.g. as a condition for entering into an agreement, entering into a collaboration, triggering contractual consequences, etc.) is therefore made solely and exclusively on your own responsibility.
12.4.If you, as a customer or third party, consider that the information made available on our Platform or in our Products is incorrect, you can always contact us using the contact details set out in section 1 of these Terms of Use. We will then use our best endeavours to determine whether we can respond to your query, without prejudice to the automatic nature of our algorithms and mathematical models, which we maintain to the best of our ability.
13.Accessing the Platform
13.1.Whilst we make reasonable efforts to make and keep the Platform available to you, we do not warrant or guarantee that the Platform, including any content provided on or through the Platform, will be accessible at all times or that access will be uninterrupted. We do not accept liability if the Platform, or parts of the Platform, are temporarily unavailable or restricted for any reason.
13.2.Nor shall we be liable for any loss or damage caused by any form of malware (virus, DDOS attack, or other technologically harmful material) that may infect your computer equipment, computer programs, data or other material due to your use of our Platform.
Part D: Conditions specifically relating to the Bizzy CRM Integration
14.Description of the Bizzy CRM Integration
14.1.We provide certain of our customers, in the event they subscribe to this Product, with an integration between Bizzy's database and that particular customer's CRM database (hereinafter the “Bizzy CRM Integration”).
14.2.The Bizzy CRM Integration is subject to a number of additional provisions as set out in this section. These provisions apply in addition to the other provisions as set out in these Terms.
15.Specific terms and conditions applicable to the Bizzy CRM Integration
15.1.The Bizzy CRM Integration may only be used for normal and lawful internal business purposes of such customer (and its users). By using the Bizzy CRM Integration, which shall at all times be and remain the property of Bizzy, the relevant customer shall be granted the right to extract, modify and upload data from the Bizzy database into the customer's CRM database for the duration of the agreement with Bizzy. The Bizzy CRM Integration provides access to a specific set of data points predefined by Bizzy.
15.2.The Bizzy CRM Integration is provided on an “as is” basis without Bizzy providing any specific warranties other than those set out in these Terms. All obligations of Bizzy are considered as obligations of means, not as obligations of result. Although Bizzy makes reasonable efforts to make and keep the Bizzy CRM Integration available to the customer, Bizzy does not guarantee that the Bizzy CRM Integration (including access to the Platform) will be accessible at all times or that access will be uninterrupted. Given the nature of this service provided by Bizzy, Bizzy shall be entitled to make changes and additions to the Bizzy CRM Integration services at any time.
15.3.In addition to the other Terms, it is the sole responsibility of the customer to ensure that sufficient measures have been taken to secure and monitor its own network and IT infrastructure. Bizzy shall not be liable for security incidents at the customer as a result of the use of the Bizzy CRM Integration.
15.4.Bizzy reserves the right to suspend the use of the Bizzy CRM Integration and/or access to the Bizzy database when deemed necessary, but shall act reasonably at all times. Such events include, without limitation, the determination of a security or operational threat and overload (or other) requests that compromise Bizzy's services. Bizzy will notify the customer of such events as soon as reasonably practicable.
15.5.In addition to the intellectual property provisions set out in these Terms, and for the avoidance of doubt, it is reaffirmed that all intellectual and/or industrial property rights contained in and/or relating to the Bizzy CRM Integration are owned by Bizzy (and/or its licensors). A conditional, revocable right of use is granted to the Customer in respect of the Bizzy CRM Integration which is limited in time and subject to the terms and conditions set out in these Terms. No other rights are granted to the customer (or any of its users).
15.6.The customer acknowledges and agrees that it has obtained all necessary rights and consents and taken all other appropriate measures to enable Bizzy to access, process and supplement the data in the customer's database, irrespective of the nature of such data. The customer shall fully indemnify, defend and hold Bizzy harmless from any adverse consequences arising from a breach of this provision by the customer.
15.7.For the avoidance of any doubt, it is reiterated that the provisions in Article 18 of these Terms (Risk allocation) shall also apply to the use of the Bizzy CRM Integration.
Part E: Important other legal provisions
16.Risk allocation
16.1.To the fullest extent permitted by law and in view of the specific nature of the services and information made available through our Products, we exclude liability for any damages, costs or any other loss arising out of or in connection with the use of the Platform and/or the Products. However, nothing in these Terms of Use excludes or limits our liability where such exclusion or limitation is not permitted by applicable law, including in the case of our wilful misconduct or gross negligence.
16.2.In no event shall we be liable to our customers for any indirect or consequential loss or damage including (without limitation) loss of opportunity, loss of data, loss of business, increase in debts and inability to realise anticipated profits.
16.3.In any event, our full and aggregate liability (i.e. not per claim) for those events attributable to us pursuant to these Terms and applicable law is limited to the fees paid by the customer to our company in the year in which the harmful event occurs (or in case of harmful events spread over several years, the first year thereof).
16.4.On the other hand, you shall indemnify us as a customer against all costs, losses and damages resulting from any claim made by a third party against our company due to your use of our Products, or reference to certain information or parameters in our Products, in violation of the Terms and which would allegedly cause damage to the third party in question. You also indemnify us for all costs, losses and damages resulting from your use of the Platform and/or Products in breach of these Terms.
16.5.We shall not be responsible or liable for matters or circumstances beyond our control (e.g. internet failures, unavailability of technology networks, delays or malfunctions of third party suppliers, etc.).
17.Protection of personal data
17.1.To a certain extent we process your personal data as a visitor and user. How we process your personal data and your rights in this regard are further explained in our Privacy Statement.
17.2.In addition, we provide an information document on the Platform that explains how we collect and process data about the persons about whom we make information available to our visitors and users. You can consult that document at any time for further information. It also explains how you can contact us if you have any questions.
18.Binding force and waiver of right
18.1.If one or more provisions (or part of a provision) of these Terms should be held invalid or unenforceable by a final decision of a competent court, the remaining provisions shall retain their binding force and scope without modification. The parties shall then replace the invalid or unenforceable provision (or part thereof) with a new provision that embodies as closely as possible, and to the extent permitted by law, the original intention of the provision declared invalid or unenforceable.
18.2.The failure of either party to exercise any right in whole or in part shall not be construed as a waiver of that right. Any waiver requires an express confirmation by the waiving party that such right has been waived.
18.3.The rights as provided for in the Terms are cumulative, i.e. a reliance on one right does not exclude the application of the other right.
19.Logs and monitoring the use of the Platform
19.1.We will log certain activities of our visitors and users (each a “Log”) for evidentiary purposes and to detect and resolve any problems that may occur.
19.2.By using the Platform, you agree that we may use Logs for auditing purposes and for evidentiary purposes (e.g. information provided during registration, activities on the Platform, etc.). The parties accept the evidential value of the Logs and that they may be used in a dispute and/or to verify your compliance with the Terms.
19.3.The rights as set out in the clauses 19.1 and 19.2 expressly do not affect the legal means of proof on which a party may rely.
20.Amendments to the Terms and the Platform
20.1.We reserve the right to change the Terms at any time without prior notice. You can always consult the last revision date of the Terms at the end of the document concerned. By continuing to use the Platform with modified Terms, you agree to be bound by those modified Terms. If you do not agree, you must refrain from using the Platform after the entry into force of the amended Terms.
20.2.In any event, we strongly recommend that you consult the Terms from time to time.
20.3.In order to offer new services and functionalities, improve or modify our services and/or respond to changes in regulations or commercial needs, we reserve the right at any time, without prior notice, to modify all or part of the Platform and to change, replace with other functionalities or discontinue certain of its functionalities. You will not be entitled to any compensation in this case, but we will endeavour to preserve the basic functionality of our Platform.
21.Transfer
21.1.We are entitled to transfer the agreements with our customers (including the Terms) at any time in the event of a reorganisation and/or restructuring of our business (e.g. in the event of an acquisition, demerger, merger, split-off, investment, etc.). We do not require the consent of our customers for this, but will inform them of this.
22.Interpretation
22.1.The subdivisions of the Terms into various headings and sub-titles have only been added for the convenience of the reader. Such subdivisions cannot be used for the interpretation of the relevant clauses or parts thereof.
23.Termination of the Agreement
23.1.The provisions of the Terms that are intended to survive the termination of our contractual relationship (for whatever reason) shall continue to apply as such and continue to be applicable and in force between the parties.
24.Applicability of terms and conditions
24.1.Unless where otherwise explicitly agreed, only the present Terms apply to the relationship between Bizzy and its customers (as well as its users), to the exclusion of all other conditions, including the general or specific conditions, purchase conditions or other conditions of the customer, even if the latter stipulate that they apply, are sent to Bizzy by the customer via any medium, and even if they are not expressly protested by Bizzy.
25.Applicable law, competent court and follow-up of complaints
25.1.Belgian law shall apply to the agreement we have with you, to the exclusion of the rules of (international) referral as set out in Belgian private international law.
25.2.All disputes related to the use of the Platform, our agreement and the interpretation and performance thereof fall within the exclusive jurisdiction of the competent courts of the judicial district of East Flanders, Ghent division, Belgium.
25.3.Of course, we prefer that you contact us at all times in the event of a discussion or complaint, so that we can verify if we can resolve the issue together. In this event, we will do our best to answer you as quickly as possible.
© Bizzy AI - Last modified in August 2025
